Important Considerations When Hiring WordPress Support

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Important Considerations When Hiring WordPress Support

WordPress is a popular content management system, now literally used by millions of websites, from large corporations to small businesses. It’s powerful, reliable and easy to use; however, it can require regular maintenance and support.

When managing a WordPress website, many organizations find that they need assistance from experienced professionals who understand the platform’s complexities. There are numerous WordPress support providers out there that offer custom solutions tailored specifically to the needs of each organization.

When searching for a WordPress support provider, there are several important considerations to look at. Here are some of the most essential points organizations may want to consider:

History & Experience: Look for a support provider with experience in managing WordPress websites. They should have worked with various organizations over the years and be able to provide quality work samples. It’s also important to ask how long they have been using and supporting WP sites, as well as which versions of WordPress they’re familiar with.

Your WordPress Stack: It’s important to ensure the WordPress support provider you select understands your current website stack. Be sure to ask which hosting, themes, and plugins they are familiar with working on and give them a list of your plugins, of share Administrator access. Every organization is different, and most likely have a unique setup in terms of the technology used for their WordPress website. Before committing to any provider, make sure that they are comfortable working with your particular stack.

Technical Support: It’s important to make sure that your WordPress support provider offers the technical assistance you need as part of their package, plan, or agreement. This need varies per every organization.

Costs & Payment: It’s important to ask what kind of payment options and agreements the WordPress support provider offers. The right service should provide an affordable solution that fits your budget while still providing quality support and results that meet your organization’s goals and mission.

Security & Maintenance: A reliable WordPress support provider should always be up-to-date with security patches and updates; they should also provide regular maintenance checks and take care of off-site backups for WordPress, in case anything goes wrong.

As you explore your options, make sure to ask questions, compare costs and services, and understand the complete package offered. By taking these steps you can be confident that you’re making an informed decision about your WordPress support provider.

We hope this post has been helpful in guiding you through the process of finding the right WordPress support provider for your organization.

If you’re looking for reliable and quality WordPress support, contact us today to learn more about our WordPress solutions and how we can help your organization succeed!

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About the Author

Katrina Pfitzner

Katrina Pfitzner

Katrina is a developer, designer, author, and thought leader on topics including WordPress. For more from Katrina, find her on twitter and follow her on medium.

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Katrina Pfitzner

Katrina Pfitzner

Katrina is a developer, designer, author, and thought leader.

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